Complete Safari & DMC Management Software

Built specifically for African tour operators and DMCs. From a smart itinerary builder to automated pricing with supplier contracts, fleet assignment to agent portals.

Core DMC Features

Everything Your DMC Needs in One Platform

Complete safari operations management - from inquiry to final reconciliation

Visual Itinerary Builder

Drag-and-drop itinerary creation with a built-in content assistant and integrated maps. Price a season ("High season 2027, 7 nights") before you have dates

Fleet & Driver Assignment

Track vehicles, assign staff and freelance drivers when you are overbooked, log safari kilometres and see pay, km per litre and fuel cost per trip

Driver & Traveler Apps

Android app for drivers and travellers that keeps working without signal (iOS to follow)

Automatic Pricing Engine

Auto-calculate quotes from hotel & supplier contracts with seasonal pricing

Custom Quotes & Invoices

Branded quotations and invoices with your tax number, VAT settings and online acceptance

Automated Vouchers

Generate branded, QR-verifiable vouchers and send them to hotels, suppliers, and guests automatically

Travel Agent Portal

Give overseas agents access to bookings, quotes, and commission tracking

DMC CRM

Manage clients, agents, suppliers with complete communication history

Built in • Not bolted on

Itinerary-to-Cash Workflow Automation

Workflow automation from end to end: from online quotation acceptance to supplier confirmations and their invoices, so less of your week goes on admin.

Digital Quotation Acceptance

Send quotes with secure acceptance links. Clients sign online with e-signature. Instant booking conversion—no email back-and-forth.

Secure e-signature capture
Automatic booking creation
Instant deposit invoice generation
One-click confirmation emails

Multi-Channel Supplier Dispatch

Send booking requests by WhatsApp, email or SMS, each with a private link the supplier answers in one click. Every answer shows on the booking.

WhatsApp Business integration
Email with tracking links
SMS for urgent bookings
One-click supplier response link

Live Confirmation Tracking

Each booking shows who has confirmed, who has declined and who still has to answer. Suppliers who miss their turnaround time are reminded automatically.

Confirmation status on every booking
Automated reminder system
Supplier reliability scoring
One-click confirmation to the client

Automated Cost Reconciliation

System detects price variances automatically. Built-in approval workflows. Protect your margins and catch discrepancies before they become losses.

Auto-detect price variances
Built-in approval workflows
Margin protection alerts
Supplier performance tracking

Supplier Self-Service Portal

Suppliers open the booking from a private link, confirm or decline in one click, and send their invoice for you to review. No login needed.

A private link for each request
View all booking details
Submit invoices directly
No login required

Advanced Analytics & Insights

Track supplier reliability, confirmation times, cost variances, and ROI per booking. Data-driven decisions for better margins.

Supplier reliability dashboard
Confirmation time analytics
Cost variance reports
ROI tracking per booking

Itinerary to cash in one system

SafariFlow covers the whole path from itinerary to cash in one system, so the steps that usually live in email threads and spreadsheets are tracked for you.

Less time on admin Every confirmation tracked Supplier bills checked Payments to your own account

Complete Business Management

Take control of your agency's finances and operations with our comprehensive suite of business tools.

Quotes & Invoices: Create stunning, branded proposals and convert them to tax-ready invoices with a single click.
Service Vouchers: Automatically generate professional vouchers for hotels and suppliers, ensuring smooth check-ins for your guests.
CRM & Agents: Manage relationships with direct clients and partner agents, including commission tracking and communication history.
Partner DMC Network: Sub-contract ground services to another DMC, or take on their bookings, with two-way commission sharing, linked agent accounts, and automatic partner invoices and statements.

Streamlined Operations

From the initial inquiry to the final drop-off, manage every logistical detail with precision.

Itinerary Builder: Drag-and-drop itinerary creation with integrated maps, accommodation databases, and day-by-day scheduling.
Fleet Management: Track vehicles, maintenance schedules, fuel records, and driver assignments. Every maintenance job and fuel fill-up posts automatically to the general ledger — no double entry needed.
HR & Payroll: Run payroll for your entire team in one click — salary amounts auto-fill from employee records. Mark salaries as paid against a bank account and the journal posts instantly.

A Complete Mobile Ecosystem

Stay connected with your team and clients, no matter where the journey takes them.

Traveler App: Give clients access to their live itinerary, day-by-day trip plan, and payment schedule right in their pocket.
Driver App: Empower guides with digital trip logs, expense tracking, and vehicle health checklists.

Smart Automation & Blue Sky Tech

Leverage cutting-edge technology to work smarter, not harder.

Content Assistant: Generate ready-to-use itinerary descriptions in seconds with our built-in content assistant.
Sustainability: Set yourself apart with automated carbon footprint calculations for every trip you plan.

Built for Enterprise Trust

Look like the established DMC you are, and prove it with the access controls and audit trail compliance-conscious clients expect.

White-Label Branding: Your logo and colors on every quotation, invoice, and voucher PDF, sent from your own email domain and WhatsApp number — clients see your brand, not ours.
Tax-Ready, Configurable Documents: Add your tax number (KRA PIN, TIN) and VAT rate once, and they show up correctly on every quotation and invoice. Control exactly what appears on each document — including whether bank and M-Pesa payment details show at all.
Roles, 2FA & Audit Trail: Granular role-based permissions per staff member, optional two-factor authentication, and a full activity log of who did what and when.
Customer Self-Service Portal: A dedicated login where your clients can view their own bookings, download documents, and check trip details — without emailing your team.
Data Privacy & Compliance: Built-in data export and account deletion tools so you can respond to client data requests properly, with marketing-consent tracking baked in.

Beyond the Vehicle

The parts of running a DMC that don't fit neatly into "itinerary" or "invoice," handled in the same platform.

Multi-Currency Finance: Quote in USD or EUR, pay suppliers in local currency, and see accurate margins — every transaction captures the exchange rate at the time it happened.
Tasks, Requisitions & Permits: Assign and track team tasks, route purchase requisitions through multi-level approval, and manage park/activity permits per booking — all in one place.
Flight Booking Coming soon: Search and book flights for your clients directly inside SafariFlow, with your own markup applied automatically — no separate flight booking tool needed.

Stay Connected With Clients

Reach travelers on the channel they'll actually read, and give your own team a real support system instead of a shared inbox.

Email & SMS Campaigns: Build reusable email and SMS templates, target campaigns by audience, and track delivery logs — all from one communication hub.
Support & Help Center: A built-in support ticket system with threaded replies, plus an in-app help center so your team isn't stuck guessing how a feature works.
Travel Advisories: Publish country-specific safety or weather advisories with an effective and expiry window, so clients see timely notices, not stale warnings.

Vouchers Guests Can Actually Trust

Every voucher now carries its own proof of authenticity — no more hotels calling to double-check a booking is real.

QR Code Verification: Every voucher PDF includes a scannable QR code linking to a public, no-login page confirming it's genuine — with a one-click way to revoke and reissue the link if it's ever needed.
Version History & Audit Trail: Every edit is snapshotted automatically, so you can see exactly what changed, who changed it, and roll back a voucher to an earlier version if needed.
One-Click Email & WhatsApp Sharing: Send a voucher straight to a guest or supplier by email (PDF attached) or WhatsApp, from the voucher itself — no downloading and re-uploading to another app.

Get Paid Directly, On Your Terms

Connect your own M-Pesa and Paystack accounts — funds settle straight into your account, never through us.

M-Pesa STK Push: Trigger an M-Pesa payment prompt straight to a client's phone from any invoice, using your own Daraja shortcode — not a shared platform paybill.
Paystack Card Payments: Send clients a secure payment link for card payments via your own Paystack account, with automatic invoice reconciliation once paid.
Your Account, Your Funds: Every gateway is connected with your own credentials, so payments settle directly with you — SafariFlow never holds or touches client funds.

A Back Office Built for Multi-Department DMCs

Beyond bookings and invoices — the front desk, transfers, stores, and revenue reporting a larger DMC actually runs on, all in the same platform.

Front Office, Guest Relations & Duty Desk: Log arrivals and departures, track and resolve guest issues, and hand over each shift cleanly at the duty desk — all tied back to the original booking.
Transfer Dispatch & Guide Roster: Run a live dispatch board for airport and hotel transfers, assign guides to bookings, and see availability, languages, certifications, and ratings at a glance.
Procurement, Stores & Revenue: Route purchase requisitions through multi-level approval into purchase orders, track stock across your stores, and get a dedicated revenue view across every department.

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